Privacy Policy IT GEEKS Solution

At IT GEEKS, your privacy is important, and we are committed to protecting it. When you visit our website or use our services, you entrust us with your personal information, and we take that responsibility seriously. A loss of trust is significant in our line of work, so we want to be transparent about what data we collect, why we collect it, and how we keep it safe.

We encourage you to read this Policy carefully to make informed decisions while using our services.

IT GEEKS Technologies (hereinafter referred to as "IT GEEKS", "we", "us", or "our") provides website development, hosting, digital marketing, SEO, email marketing, and related services (collectively, "Services"). We are the Data Controller responsible for safeguarding your personal information in line with this Privacy Policy.

All personal information is processed in accordance with applicable Indian IT laws.

For questions about this Policy or requests regarding your data, contact us at contact@itgeeks.online.

1. Information We Collect — And Why

We collect information to make our Services better, safer, and more personalized for you.

1.1 Information You Provide Directly

This includes data you share when you:

• Sign up for an account or Service
• Contact our support team
• Make a purchase
• Fill out forms on our website

Typical information may include:

• Name, email, phone number
• Company or business name
• Payment information (securely processed)
• Login credentials (if applicable)

Purpose: To deliver Services, provide support, and send important updates.

1.2 Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referral website or search engine

Purpose: To improve user experience, website performance, and optimize our Services.

1.3 Cookies & Similar Tools

Cookies help us:

• Remember your preferences
• Keep you logged in
• Show relevant content
• Analyze website traffic

You can disable cookies in your browser, but some features may not work properly.

2. How We Use Your Information

We use your information to:

• Provide requested Services (hosting, web development, marketing, SEO, email/SMS campaigns, etc.)
• Communicate updates, reminders, and announcements
• Improve our website, services, and marketing strategies
• Prevent fraud or suspicious activity
• Comply with legal obligations

We do not sell, rent, or trade your information.

3. Third-Party Services and Advertising

We use trusted third-party tools and platforms to improve our services, including:

• Analytics platforms (e.g., Google Analytics)
• Marketing platforms (e.g., email/SMS campaign tools)
• Payment gateways
• Hosting providers

These partners may collect limited information to perform their services. We only share the minimum required data and ensure partners adhere to strict privacy practices.

Consent: We obtain consent where required, such as for marketing communications or tracking cookies.

4. Data Processing on Behalf of Clients

As part of our services, we may process personal data on behalf of clients (e.g., website forms, email campaigns, CRM systems).

• In such cases, we act as a data processor.
• We only process the data according to client instructions and this Privacy Policy.
• We implement security measures to protect client data.

5. Data Retention

We retain personal information only as long as necessary to:

• Provide Services
• Meet legal and regulatory requirements
• Resolve disputes or enforce agreements

For marketing lists (emails, SMS), data is retained until consent is withdrawn. After that, it is securely deleted or anonymized.

6. Data Security & Breach Notification

We use industry-standard measures to protect your data from unauthorized access, loss, or misuse. While no system is 100% secure, we continuously monitor and improve our practices.

In case of a data breach, we will notify affected users and relevant authorities promptly as required by law.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your data – Know what we hold about you
• Update or correct it – Ensure accuracy
• Delete it – Request erasure of personal data
• Opt out of marketing – Unsubscribe anytime
• Manage cookies – Adjust preferences in your browser

To exercise your rights, email support@itgeeks.online

8. Children's Privacy

Our Services are not for children under 18. We do not knowingly collect information from them, and if discovered, it will be deleted immediately.

9. Portfolio and Testimonials

If you provide testimonials or allow us to display your brand/project in our portfolio, we may process that information. We will always obtain your consent before public use.

10. International Data Transfers

If you access our Services from outside India, your data may be transferred to and stored in India. We handle all data according to this Privacy Policy and applicable laws, regardless of location.

11. Links to Other Websites

Our website may include links to third-party sites. We cannot control how these sites handle your data, so please review their privacy policies separately.

12. Updates to This Policy

We may update this Privacy Policy to reflect new laws, technologies, or Services. Significant changes will be posted on our website or emailed to you.

Last updated: 23-09-2025

13. Contact Us

Your trust matters to us. For questions or requests regarding this Policy, contact:

IT GEEKS Technologies
Email: support@itgeeks.online
Phone: +1 (870) 493-8738
Address: 42 E 20th St, New York NY 10003, United States

We will respond as quickly as possible.

14. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will be handled in the courts of Faridabad, Haryana.

Why This Matters:

We believe privacy should be simple and transparent. Our goal is to keep your data safe while ensuring you feel respected, informed, and in control.